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Cannot add people who are not in my domain

Cannot add people who are not in my domain

Hi, I send invitations to join to people who are in my domain (e.g. mydomain.com). But I cannot add people who are partnerdomain.com. I get the message below that a person is not found.

This is for Jira and Confluence.

Thanks.

3 answers

0 votes

Last time I checked to have that integration you must have access, it can't be done straight from Jira. Maybe you need to add the user there first, it's not the tool I use the most.

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0 votes

I am using G Suite.

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0 votes

Any chance you are using Access to manage logins? Maybe you are trying to bring users from an active directory that clearly won't have external users

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Cannot add people who are not in my domain

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