Can't merge my atlassian accounts

[Eckhard Schneider]

Hey all,

I would appreciate help on this issue:

• I am team member in several Jira/Confluence cloud instances
• In some of them I use <myemail>@googlemail.com as address, in some it is <myemail>@gmail.com, both are aliases to the same gmail inbox.
• When I work with Confluence in one of these sites I can not open Jira of another site  at the same time
• So I tried to change email of all of them to <myemail>@googlemail.com so I can log in via Google
• However this is not possible, because Atlassian tells me that the email is already in use by another account when I try to change the address

Any ideas how I can merge these 2 Atlassian IDs?

Thanks in advance

Eckhard

[Suren Raj · Accepted solution]

Hi, Eckhard.

At this moment, our Cloud systems don’t have the ability to merge two Atlassian Accounts into one. We can definitely understand the usefulness of this type of feature, so we have a Feature Request case to include the ability to merge two email accounts into one, located right here:

• https://jira.atlassian.com/browse/ID-240

We recommend you to vote on the suggestion to increase its visibility with our development team and also add yourself as a watcher to be notified of any future updates on that issue.