Azure AD user provisioning

Question

I am trying to understand Atlassian cloud user provisioning using Azure AD. We have an Azure AD connected to our Atlassian cloud, but the user provisioning is being done only in the Active directory. But I am unable to see the synced users and synced group as zero. When we add each user in the Active directory, we also invite them by email. Is this how it is supposed to work ?

unknown · Answer

Thank you very much @Ed Letifov _TechTime - New Zealand_ , I will go through this steps and will update.

Ed Letifov _TechTime - New Zealand_ · Answer

Hello, @[deleted]

No you shouldn't need to invite anyone by email.

Have you actually configured User Provisioning in Atlassian Access?

Was "Atlassian Cloud" application installed in Azure AD and configured correctly?

For some hints see these answers I've provided to others previously:

* https://community.atlassian.com/t5/Atlassian-Access-questions/Integrate-Azure-AD-with-Atlassian-Cloud/qaq-p/1852575
* https://community.atlassian.com/t5/Jira-Service-Management/Azure-AD-login-and-incoming-email-not-matching-up/qaq-p/1821809
* https://community.atlassian.com/t5/Confluence-questions/What-is-the-difference-between-site-access-and-product-access/qaq-p/1306257

Also this might be of help:

* https://community.atlassian.com/t5/Atlassian-Account-questions/SAML-SSO-with-Azure-AD-does-not-work-when-using-quot-Continue/qaq-p/2085502#M2218