Sometimes, you might need to setup more than one from the same integration in order to specify alert creation depending on your filters defined under the integrations, and it might hard to check all of your integrations when you're about to troubleshoot an issue. Here is a little tip how to use multiple Create Alert rules and keep the control in one place, instead of setting up same multiple integrations.
In Opsgenie, by using "Advance" settings of integrations, you'll have ability to control incoming payload and apply filters by defining your conditions, for example, during alert creation. According to your conditions, actions such as Ignore, Create, Close, Acknowledge and AddNote will be followed by top-down order. Basically, when Opsgenie receives an incoming payload, it will check your integration action rules one by one and if the incoming payload matches with your filters, actions will be executed.
Instead of setting up multiple integrations and assigning to different teams, you have ability to define multiple Create Alert rules, and send alerts to different teams by adding teams should receive alerts in which conditions. It's very simple - all you need to do is adding multiple Create Alert rules, and assign these rules to different teams. Please keep in mind that in order to add teams from Alert Fields of integration, the integration should be assigned to "No-Team" - please see attached images.
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events