Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

want to know how to reset password.

Julie
Julie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 28, 2019

I have lost  my password.

Please let me know the method of password reset.

Comment
Watch
Like Be the first to like this
577 views

2 comments

Comment

Log in or Sign up to comment
PJ Wysota
PJ Wysota
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 28, 2019

That is a trap :-)

But seriously - if You run server installation (I assume, as with Atlassian Cloud You could recover it with Atlassian Support help), there is one simple, yet effective method, however requires access to deployment machine.

https://confluence.atlassian.com/jirakb/restore-passwords-to-recover-admin-user-rights-972329273.html

Like
Reply
Alexander Pappert
Alexander Pappert
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 29, 2019

If you have another admin, maybe he can reset your Password.

As jira Server admin, I created a second admin account for me, which is not running on LDAP and which should work in all cases.
Maybe you can do something like that to Prevent Password loss in future.

Like
Reply

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Get started with Jira Software

Jira Software

New to Jira Software? These short, self-paced courses will teach you what you need to know to get up and running quickly.

2.8h Beginner
Free

The Beginner's Guide to Agile in Jira

Jira Software

Learn what agile, kanban, and scrum are and how agile works in Jira Software.

1.5h Beginner
Free

Realizing the Power of Jira Reporting and Dashboards

Jira Software

Use out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects.

1.5h Intermediate
On Demand
groups-icon
New to Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events