Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

assignee field

When creating a Jira ticket, the assignee field always gets set to "unassigned" even when I've explicitly assigned the ticket. Going into the created ticket allows me to set it again, but its kind of annoying to do this extra step. Is this expected? And is there any way I can change it for my team's board?

1 comment

Comment

Log in or Sign up to comment

take a look at your workflow. Does the "Create" transition have any post functions that are clearing assignee?

Like

Reply

thanks for the info! I can see it as part of the workflow, but cannot see any more details about it.

Like

You will probably need to contact your Jira Admin, then. I don't know how much help I can be if you don't have admin privileges.

Like

Jira slowness. Do you know what is causing the slowness?

Like

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Get started with Jira Software

New to Jira Software? These short, self-paced courses will teach you what you need to know to get up and running quickly.

The Beginner's Guide to Agile in Jira

Learn what agile, kanban, and scrum are and how agile works in Jira Software.

Realizing the Power of Jira Reporting and Dashboards

Use out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects.

1.5h Intermediate

Was this helpful?

Thanks!

TAGS