Hello Friends,
Currently am working one project. In that project there are 3 sub-task. My question is When i close the 3 subtask the main ticket shlould be close automatic is it possible or when i done with 2 sub-task(close) and 1 subtask is open --> the main should ticket should not be close when 1 sub-task is open & how it's work?
thanks.
Hi
Yes, it is possible but you need add-ons to do this. Thera are plenty of add-ons that can do both scenarios. I use script runner to achieve both scenarios.
Regards,
Sebastian
Hello Sebastian,
We are using script runner can you help me how to work?
I hope that my question help you If it was, please mark my answer as accepted
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