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I created new status "Blocked-V" for a bug, not able to close it or send for verification

Problem Statement

I created new status e.g. "Blocked-V" in Jira

I changed the status of to "Blocked-V"

I am able to change the type of issue but not able to send it for 

1) Verification or 2) Close it

The only option I see is to delete the issue

Please suggest alternatives or workarounds the earliest.

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2017

It sounds like you have not considered the process flow in full, and have not added the transitions for "verification" or "close" to the workflow.

If that is the case, then you will need to edit the workflow.  If it is not that, then you'll need to explain more, as it's not clear what else it might be.

Thanks. It is a miss from my side. Please let me know the current state.

Status "Blocked V" got associated with 2 workflows (W1, W2) 

W1, W2, "Blocked V" do not belong to my assigned Jira project/workflow

I am able to find this status, view it but not able to delete it. 

Please let me know if you need additional details

Thanks again for the pointers

 

Regards

Shivashis

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2017

You need to edit the workflows and remove the status you don't want from them.

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