Update field in external tool using ScriptRunner Cloud

[Callum Carlile _Automation Consultants_]

Hi all,

I'm using ScriptRunner for Jira Cloud, and am wanting to update a field in an external tool when a Jira field is updated.

Each Jira issue is given a Custom field A value upon creation, a unique ID matching to a corresponding field with the same ID in the external system, and Custom field B, a single-select list field which is also present in the external system, which is given a value at some point during the workflow.

When Custom field B's value is changed in Jira, I would like a script to run which finds the task in the external system with the same unique ID in Custom field A, and copies across/updates the value given to Custom Field B.

My knowledge on scripting/ScriptRunner is very minimal, so any help would be greatly appreciated!

[Kristian Walker (Adaptavist) · Accepted solution]

Hi Callum,

I believe this is the same question which you have raised here and I have answered this on your other question.

Thanks,

Kristian