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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Want answers to your job related questions in less time than it takes to update the OS on your phone? Check out Appfire's suite of original episodes based on the community’s professional interests, and every episode is around 10 minutes!
For those in ITSM, we launched the new show Appfire Presents: The BEST IT Service Management Show by Appfire. Every 10-minute episode features expert insights on IT service delivery.
The first few episodes feature Jira rockstar Rachel Wright covering topics like what to do before you create a customer feedback form, how to protect customer data while collecting feedback, and what tools to use for all this.
Other episodes feature Appfire's Onder Ozcan, Vasiliy Kizhaev, and Faith Nyamande covering Enterprise-Service Management (ESM), how to manage SLAs, and how to increase agent productivity when using Jira Service Management.
If project management's more your thing, there are 23 episodes (and counting) of Appfire Presents: The BEST Project Portfolio Management Show by Appfire. Recent guests have talked about how to incorporate risk into your project plan, how to tell if you have too many managers and not enough doers, and how to become more influential (which is key to keeping projects on track).
There’s a show out there (or information at least) for whatever you might need, and we’re adding more episodes as quickly as we can. Watch, listen, or read.
Every episode is released as an audio podcast on Apple Podcasts, Google Podcasts, and Spotify, and we post the transcript in The Hub.
New Jersey, USA
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