Hey I have installed the APP but, the main Page is not displaying can any one help?

Ahmed Pasha February 6, 2023

Hey Guy, 

I have installed the app but due to unknown reasons, the page is not displaying. The main area is blank every time I open the app, the Page shows its loading but nothing happens even after 10 -15 min. I tried installing and reinstalling the app. My trial is supposed to expire in March 2023.  

Screenshot 2023-02-06 212012.png

1 answer

0 votes
jeremiah_landi February 6, 2023

I had a similar issue when I was using PiHole on the network and it was being blocked by the DNS system.

 

To ask some simple questions that you may have already tried: 

  • Logging into a separate network?
  • Using a different device?
  • Do you have projects within the system?

 

Also, you might not have permission but I am assuming if you are using a trail that is the relevant issue.

Ahmed Pasha February 8, 2023

Thanks; The issue is fixed, it was related to permissions. But for unknown reasons a user with similar permission as mine, could access the page and I was not able to access it. I opened the access for all for now and I will figure out what was the problem after testing basic functions. 

 

Regards

AK

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events