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Concatenate two attributes in an automation

Edited

screenshot.png

 

Unlike the following thread: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Set-Insight-Automation-to-Concatenate-two-Attributes-when-an/qaq-p/1489152 when I'm trying to save my automation I have the following error :


Error

An error occurred when updating the rule. Please try again and report the problem if it continues.

 

My goal is to standardize by automation all the name of the object type "License (per user)" by concatening the two value : License and Username.

 

Environment

Jira Service Management 4.20.1 on premises

 

I'd appreciate any help, thanks in advance !

2 answers

I tried opening the Developer tools to troubleshoot the issueScreenshot 2022-01-17 135205.png

The last cookie have the following information : "The cookie was blocked because neither did the request URL's domain exactly match the cookie's domain, nor was the request URL's domain a subdomain of the cookie's Domain attribute value"

As I was in incognito mode to login as administrator, I tried to follow that link solution https://confluence.atlassian.com/jirakb/where-are-the-insight-logs-for-data-center-installations-1040617518.html 

 

Unsuccessful so far.

0 votes
John Funk Community Leader Jan 13, 2022

Hi Yannick,

I don't see any problem with the syntax, but I don't use Jira Server either. I do know that would probably work if you were using Automation for Jira (there's a free and paid add-on) as I do that with Jira Cloud. 

Thanks for your answer, I'm using the free Automation included in Insight.

John Funk Community Leader Jan 17, 2022

I would suggest creating your rule using automation for Jira instead of the built in JWM automation. 

Like lemoi likes this

I checked Automation and Project Automation, both of them do not offer option related to Insight, neither in condition nor action offered. I guess that's a feature only available for Jira Cloud ?Screenshot 2022-01-18 152429.png

John Funk Community Leader Jan 18, 2022

Looks like that is the case. Are you using the Paid Automation Pro versioin? 

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