Jira

  Hello community,  I'm Shikhar, a Product Manager in Jira Cloud. I'm thrilled to announce a change that is coming soon. We are introducing the ability to reply to comments on work item...

• Article
• cloud
• jira
• jira-cloud
• jira-software

Last year, we announced our commitment to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Starting today, we're moving to using ‘wo...

• Article
• cloud
• jira
• jira-cloud
• jira-product-discovery
• jira-service-management

  Hi everyone 👋 My name is April, I'm a product manager working on Atlassian Teams. I'm excited to announce that we're publicly releasing our new Team configuration called Managed T...

• Article
• atlassian-platform
• cloud
• compass
• confluence-cloud
• jira-cloud

Hi there! I’m David Olive, a product manager focused on integrations between Confluence and Jira. Today, we’re introducing side-by-side viewing of Confluence content and your work item in Jira! ...

• Article
• cloud
• confluence
• jira
• jira-cloud

👋 Hi Jira community!  I'm Amira, a Product Manager in Jira Cloud. I’d love to share two exciting updates to make your experience in the issue navigator easier than ever: Inline issue creation...

• Article
• agile
• cloud
• jira
• jira-cloud

Hey community 👋 We want to welcome you to the new year with a look back at all the ways Atlassian Intelligence (AI) helped turbocharge your Jira workflows this past year, along with a little sneak...

• Article
• atlassian-intelligence
• cloud
• jira
• jira-cloud

We’re taking the new Jira on the road! Join us at one or more of the 1️⃣5️⃣ cities on the “Jira for all teams” roadshow and hear directly from Atlassians about how Jira is more flexible, customizable...

• Article
• cloud
• jira
• jira-cloud
• jira-for-teams

With the holiday season upon us and 2024 coming to a close, we'd like to celebrate the shiny new features we've launched this quarter and help your teams gear up for better cross-team planning in the...

• Article
• advanced-planning
• jira-plans
• quarterly-planning

  It’s been a banner year for new Jira and Confluence integrations. We launched a lot of new and improved features that users love! Before we close the book on 2024, join us to discover all th...

• Article
• cloud
• confluence
• integrations
• jira
• jira-cloud
• +2 more tags...

Hi there! I’m David Olive, a Product Manager focused on integrations between Confluence and Jira. A few months ago, we rolled out Smart Link support for Jira board & backlog and also dashboards...

• Article
• cloud
• confluence
• jira
• jira-cloud
• jira-software
• +2 more tags...

👋 Hello Community, We are excited to unveil a new Development hub experience specifically designed for software teams using Jira. This new hub is a centralized place, offering valuable insights in...

• Article
• beta
• cloud
• development
• jira
• jira-cloud
• +1 more tag...

Teams do their best work when they have visibility of the bigger picture and the dependencies within it. For this to happen, every team — from product and engineering to marketing and design, and bey...

• Article
• jira

Hello and welcome to the Jira Community! Whether you’re new to Jira and Atlassian or a certified Jira pro, we’re sharing some of our favourite resources to help you along your Jira journey: ...

• Article
• community-launchpad
• jira

What's happening? We will be merging this Jira Work Management group into the Jira group by the end of October 2024. As of May 1, 2024, the Jira Software group is now the Jira group. You ...

• Article
• jira-work-management

  Hi, I can't figure out how to copy [Select List (multiple choices)] custom field from linked issue. Other fields work fine.     I need to copy one more custom field - custom...

• Question
• cloud
• jira
• jira-cloud

I just got a new client. They are a software development firm and they make the most amazing product! I’m impressed with what they’ve shown me and they seem to have a robust SDLC process. But then we...

• Article
• devops
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

From the below Image I wanted to add the custom field values (Automation ,Customer experience ,annual impact) which is a select list single choice type of a custom field. But the challenge here is...

• Question
• cloud
• jira
• jira-cloud

Hello Community -   I used bulk change to "unassign" tickets from a user and would like to revert the assignee back to the same user. I do NOT have any other way of identifying which tickets w...

• Question
• bulk-edit
• cloud
• jira
• jira-cloud
• undo

I'm trying to export a set of issues from our Jira data center site to our new cloud site.  When attempting the csv import I'm getting an error "  Error importing issue [externalId='autoid...

• Question
• jira
• jira-server
• jira-unknown-hosting-type
• server
• unknown-hosting-type

How do I create an automation to update a label when the QA Subtask is assigned to a certain QA person?     Thanks Glen

• Question
• cloud
• jira-cloud

I am unable to log into my Atlassian account associated with <email removed>. My password is correct, but I no longer have access to my recovery codes due to changing my phone. When I enter my...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi to all, my customer uses Jira. A user account was created, by using my companies eMail address. I tried to logon to Jira by the web site but then a new account was created. Now I tried to delet...

• Question
• account
• account-management
• atlassian-account
• cloud
• jira
• +1 more tag...

We have some of our groups that are managed by our iDP. I see you can either give these groups user agent access or site admin access for JSM at the product level in Atlassian Access. How would I go ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have a list of over 100 tickets, the majority of them Zerto related. How can I eliminate those specific tickets so I can search for ones more important. With my old ticketing system, all we had to...

• Question
• cloud
• jira
• jira-cloud

I have 2 users in a project with exactly the same permissions (both project admins) - one can add Internal notes and Replies to customer and one can only add Internal notes (doesn't see the Reply to ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

My Manager has asked me to look in to how we use Plans in JIRA. I was told we have a premium subscription. I need someone to point me to specific learning of "how to" use these.

• Question
• cloud
• jira
• jira-cloud

My team has decided to use sub-tasks so I'm trying to make it visible/useful on a filtered custom made board. I can see it is included on the screens, schemas, layouts, issue types and the like, but ...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I have a scenario where Field B needs to be validated only when Field A has a specific value selected. If Field A has any other value, then Field B should not be validated during the...

• Question
• cloud
• jira
• jira-cloud

HI team,   we have a quarterly plans to achieve our milestones. we don't follow the sprint mechanism, to plan and manage and view we are using advanced roadmaps in our data center version of J...

• Question
• data-center
• jira
• jira-data-center

I have a dropdown field for architecture review - There are 3 values - Architecture Review Needed,  then second is - Review Completed, and third is More Information needed.  I'm then creati...

• Question
• cloud
• jira
• jira-cloud

Im not able to make a custom a textfield optional. If I dont select required the textfield will not show in the ticket. I have look at Field Configurations but couldn't find anything. Please advise. ...

• Question
• cloud
• jira
• jira-cloud

Hi, as an admin,  I'm trying to add users to a project, but the roles available to be selected do not correspond to what I would expect. In my list of roles I have Admin, Service Desk Customers,...

• Question
• cloud
• jira
• jira-cloud

Hello eveybody. In the proejct I am setting, I have parent and children issues. I am trying to synchronize a customfield (customfield_10232) between both. Here is an example :  Parent task h...

• Question
• cloud
• jira
• jira-cloud

I have a Task and I want to reuse the description with image from this task when a new subtask is created.     Copying the file and image is not working for me.

• Question
• automation
• cloud
• jira
• jira-cloud

I want to filter the issues that changed in status during a period (typically last week). eg. I want to see what issues have transitioned into a certain status in the last week.    For a...

• Question
• cloud
• jira
• jira-cloud

Hi The Jira Community,  When you have a list view of issues, in certain columns, such as components, labels or linked issues, when you have more than 1 items, you have a + sign and the digits r...

• Question
• cloud
• jira
• jira-cloud

I want to choose a new primary product team to show in the drop down.  Where/how do I create this?

• Question
• data-center
• jira
• jira-data-center

Dear Jira Support Team, I hope you are doing well. We recently noticed that one of our accounts (s.safavi@shemsh.ir) has been deactivated, and we would like to understand the reason behind this act...

• Question
• cloud
• jira
• jira-cloud

I am working on an in house automation and want to post issues in Jira. I am using Python and can correctly call using the GET methods, but keep receiving a 405 status when trying to use the POST me...

• Question
• cloud
• jira
• jira-cloud