I connected Jira cloud(slack integration) with my slack channels successfully.
It has no problem sending a message in public channel when issues update.
But it doesn't work to show issue previews
Jira cloud can show issue previews only via direct message with me. (I've connected)
I have no idea how fix it.
(of course I checked 'automatically show previews' option)
Have you tried typing in /jira unfurl to see if it is on? I would try that if you haven't yet.
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