site suspended

Anastasia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 24, 2024

2 answers

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2024

Hello @Anastasia 

Welcome to the Atlassian community.

We are a community of users, not Atlassian support. We don't have access to your account or billing information.

If your site/account/subscription has been suspended due to a billing issue you may be able to fix that yourself following the steps detailed here:

https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

 

0 votes
Divya Shree
Rising Star
Rising Star
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October 24, 2024

It says your account is suspended. Reach out to Atlassian Support, they will help you out! 

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