"Your subscription will be cancelled soon"

Ani Ghazaryan
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March 15, 2022

Hello,


I'm receiving an E-Mail from Atlassian, that my subscription will be cancelled soon due to inactivity.

But I am using it every day.

Is it regarding another part of Jira which I am using? -If it is why the message doesn't contain that information? Please help me understand and solve the problem.

Thank you

1 answer

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Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 15, 2022

Hi @Anni Ghazaryan 

Welcome to the community!

It could be a message from separate product such as Confluence. Please go to Billing -> Manage Subscription and check active ones. If you don't use, you can simply remove it.

Ani Ghazaryan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 15, 2022

Thank you so much for the answer.

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