how to retrieve total numbers of issues?

Ger Bakker June 15, 2022

The Jira cloud version does not show the exact total number of issues retrieved by running a filter on the Issue Navigator page. Shown is "1,000+" instead of the total number.

I want to retrieve total numbers by issue type and overall to monitor changes in these numbers over time. I like to receive advice as to how to create filters to obtain those total numbers.

Thanks in advance.

Ger Bakker

3 answers

2 accepted

1 vote
Answer accepted
Charlie Misonne
Community Leader
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June 15, 2022

Hi @Ger Bakker ,

I'm afraid there is no ideal solution. Here is a post where some users discuss workarounds: 

You can also vote on the related feature request: JRACLOUD-45639 

Ger Bakker June 15, 2022

Hi @Charlie Misonne, thank you very much for your reply. I hope I can use the advice described in the related feature request to get me the total numbers I want to see.

Ger Bakker June 16, 2022

Hi @Charlie Misonne, Thank your for your advice. See also Solved: JQL no longer displaying total number of issues if... (atlassian.com) the advice by Mr Amir Katz_Outseer that I like very much.

Deepika Sunil January 5, 2023

@Ger Bakker how did you finally get the full count? Mr Amir's way, I do not have the option to Export --> Print list.

Ger Bakker January 5, 2023

Hi @Deepika Sunil , I think you'd better ask assistance from your system administrator about Atlassian functionality or else Atlassian. The advice given by @Charlie Misonne works for me. Good luck in solving your problem.

Deepika Sunil January 5, 2023

@Ger Bakker I have tried the 2-dimensional filter statistics and it works. Thank you!

0 votes
Answer accepted
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 15, 2022

Hi @Ger Bakker ,

As an alternative, you can try Reports - Charts and Graphs for Jira app developed by our team to get reports on the number issues by project, sprint, status, etc.

Below you can see an article about creating custom reports, charts and graphs in Jira with our app.

How to Create Custom and Flexible Reports, Charts and Graphs in Jira

Here is our live demo dashboard where you can see and modify sample reports and play with them.

Hope it helps.

Ger Bakker June 16, 2022

Hi @Bloompeak Support, Bloompeak Thank your for your advice. See also Solved: JQL no longer displaying total number of issues if... (atlassian.com) the advice by Mr Amir Katz_Outseer that I like very much.

Like Bloompeak Support likes this
6 votes
Eswar
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June 15, 2023

You can also use the following API call to get the count of issues:

https://<domain>/rest/api/2/search?jql=

Then, search for "total" and you can find the count of issues in your instance.

Louange HIRWA January 10, 2024

@Eswar I think this should be easily voted as the best answer! You just add the JQL to the URL and run it in the browser.


It worked!!

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