error when setting story points from epic view, customfield_10014

Willem D'Haeseleer
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March 13, 2024

Getting this error when attempting to set the story points for a story from the epic details view

 

We couldn't set the story point value
Field 'customfield_10014' cannot be set. It is not on the appropriate screen, or unknown.

setting the story points from the story details view does work and reflects accurately on the epic view

 

Screenshot 2024-03-13 at 12.15.53 PM.png

Screenshot 2024-03-13 at 12.14.59 PM.png

2 answers

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John Cobbs May 13, 2024

Had the same issue. 

Story Points was missing from the edit screen. Adding it back solved the issue for me.

Tobias Kuechen
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August 27, 2024

same issue here - please fix

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Trudy Claspill
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March 13, 2024

Hello @Willem D_Haeseleer 

Welcome to the Atlassian community.

I have not been able to replicate your error.

Does this happen to all users?

Have you tried a different browser or a private browser window?

Willem D'Haeseleer
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March 13, 2024

This issue also occurs in chrome private mode and safari.  

Trudy Claspill
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March 13, 2024

Does it happen for other users?

Are you working with issues in Company Managed project or a Team Managed project?

Can you confirm that 10014 is in fact the ID associated with the story point field?

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