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email error

فادي
Contributor
December 12, 2020

Hello everyone,

I have a problem in an automation rule (when an user creates a task(vacation) an email is send to the manager.

the problem when the manager receives the email the reporter name appears in number and letters as shown in the picture below:

2.png 

the rule created:

1.png

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Alexander Pappert
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December 12, 2020

can you try issue.reporter

فادي
Contributor
December 13, 2020

@Alexander Pappert the same result

Alexander Pappert
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 13, 2020

@فادي 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ 

{{issue.reporter.displayName}} - Returns the issue's reporter. 

{{reporter.displayName}} -  Returns the reporter

فادي
Contributor
December 13, 2020

thank you it worked

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