disable Atlassian Intelligence

[Michael Brooks]

Where can you disable Atlassian Intelligence at? We do not have a toggle option to disable this.

[Mikael Sandberg]

Hi @Michael Brooks,

Welcome to Atlassian Community!

If you go to admin.atlassian.com > Settings you should see Atlassian Intelligence on the left-hand side and from here you can enable/disable it for your Atlassian products.

[Michael Brooks]

Hello, Yes I have gone there but it list no options to remove any app that has the AI active. But I have the AI icon active in my discription. I still have the AI Icon in my discription box to write with AI. This is still active

[Mikael Sandberg]

After you remove AI from a product there might be a delay before it is shown in the product. I would wait at least 24 hour before contacting support about it.

[Michael Brooks]

[Michael Brooks]

Nothing in there to remove and were running the enterprise cloud version

[Manoj Gangwar]

Hi @Michael Brooks Welcome to the community!

To disable Atlassian Intelligence for a product, you can: 

1. Go to admin.atlassian.com 
2. Select your organization 
3. Select Settings > Atlassian Intelligence 
4. Find the product you want to deactivate and select Remove 
5. Select Confirm

[Michael Brooks]

Hello, Yes I have gone there but it list no options to remove any app that has the AI active. But I have the AI icon active in my discription. I still have the AI Icon in my discription box to write with AI. 

[Manoj Gangwar]

[Michael Brooks]

Yes thats what I was hoping to see but ours is empty with this display,,,

[Michael Brooks]

We have the AI Icon still in the description boxes we'd like to disable.

[Manoj Gangwar]

@Michael Brooks do you have more than one site? If yes then have you selected the correct site? 

[Michael Brooks]

Ahh ok let me check all of the sites,, i did not think of that 

[Michael Brooks]

I was in the correct tenet we only have one.