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Why transitioning an issue via the rest api clear the description?

Alaric Calmette

Hello!
I'm using the rest API to transition issues after a deployment.

I'm making a POST request on :

/rest/api/3/issue/<issue_id>/transitions

With this body :

{ 
    "transition" :
        {
            "id": <transition_id>
        }
}

The transition is correctly done, however, the description field of the transitioned issue is cleared afterwards.

It's not because of a post-function in the transition, there's none.

Does anyone knows why the description is cleared?

Accepted answers

All comments

Dharmesh Singh_vrqerq

Hi Alaric,

We tried to reproduce the issue but in our case, the description still remained the same.

We executed the following request:

curl -X POST \
 https://<jira-instance-domain-name>/rest/api/3/issue/<issue-id>/transitions \
 -H ‘authorization: <Auth-token>’ \
 -H ‘cache-control: no-cache’ \
 -H ‘content-type: application/json’ \
 -d ‘{
    “transition” : {
        “id”: <transition-id>
    }
}

Can you please confirm if your problem still exists?

Alaric Calmette

Hello! Thanks for the answer,

Yes the problem still exists, the differences between your curl and my code is that I don't include the no-cache header, and the call is made via Faraday ( a ruby gem )

Other than that, I don't see any reason why your code would behave differently than mine.

Dharmesh Singh_vrqerq

Hmm. That's interesting.

Are you trying this for a Next-Gen project?

Alaric Calmette

The issue appeared on a non next-gen project, I haven't checked if it's also happening on next-gen projects.

Dharmesh Singh_vrqerq

Are you using Jira Software Cloud or Jira Software Server?

Bartosz Robakowski

Hello @Alaric Calmette, I reproduced the reported issue and finally resolved this bug.

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