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Why my images will not show up in issue tickets, in the description field, drop/ browse?

lichu
lichu
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March 11, 2024

I am unable to attach any images in:

- the description field by the attachment, copy/paste 

- the attachment field by dropping in  / browsing to files

I have logged out/in to jira account, cleared cache, cold boot,  all without success.

 

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Christopher Maxwell
Christopher Maxwell
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March 11, 2024

Hi @lichu , welcome to the Atlassian Forums!

Do you have "create attachments" permission?

Also, what file type are you trying to attach?

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Alan Stephenson
Alan Stephenson
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March 11, 2024

Hello,

Is your description field set to text only or wiki-style? What version of jira are you using?

-alan

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