Why is Jira Issue View in Kanban Board not displayed when clicked?

Sema YILDIRIM July 13, 2021

When I click on the related issue on the board, the detail information does not appear on the right.

kanban.png

1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 13, 2021

Hi Seema,

What type of project is this? Team-managed? Company-managed? Business? 

Sema YILDIRIM July 13, 2021

Thank you very much for the feedback. Software project type

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 13, 2021

Software projects can be either Company-managed or Team-managed. Take a look at the very bottom left of the menu to see what it says. 

screenshot1.png

Sema YILDIRIM July 13, 2021

It looks like the one below. I'm having a problem with the kanban board. I created a kanban board in other projects and tried it, I can see the items there

 

image.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 13, 2021

Ah, you are on Server - so sorry for initially missing that! Have you tried with another browser? Are others having the same problem as you? 

Sema YILDIRIM July 13, 2021

Yes, I tried it. I'm having such a problem with this project I'm seeing right now. I don't have a problem when I create a kanban board in another project

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 13, 2021

I would go ahead and contract Atlassian Support to see if they can help you resolve it. Please post back here with any resolution. Thanks!

https://support.atlassian.com/contact/#/

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