Why doesn't my project board appear in my project sidebar?

[Erik Blessman]

The Boards dropdown (in the Project Sidebar) is not present, so there is no direct access to the project's board from the project.

I imported a Jira Business Project (Project X) into our Jira Server instance (using Project Configurator), then created a board based on the project (Board X), but the boards dropdown does not appear in the project sidebar.

I have verified that

• the filter used for Board X returns tickets for Project X
• the filter shares include all Project X Users as editors
• I can see the tickets for Project X
• I can see the Board X (with Project X tickets), just not linked from the project sidebar
• the board that existed in the cloud instance was linked to the project (via the Boards dropdown in the project sidebar)

As a workaround, I have created a Project Link, but I am at a loss as to why the boards link isn't being shown.

[Kseniia Trushnikova]

Hi Erik,

Change the project type to Software as agile boards are a feature of Jira Software. After changing the project type, the board drop-down menu should appear on the sidebar.

Check out this project types overview: https://confluence.atlassian.com/adminjiraserver/jira-applications-and-project-types-overview-938846805.html

[Leo Stevens]

My whole team, including me, as the admin, have lost Board views, even though our project is set to "Software."  We could see the board yesterday, but today we can't.

[Trudy Claspill]

Hello @Leo Stevens 

Welcome to the Atlassian community.

Given that this post is almost a year old, and the only people that see additions to posts are the author, responder, and watchers, I recommend that you start a brand new Question post of your own in the Jira Questions forum. That will result in your question showing up as Unanswered and closer to the top of the list. You will get more attention to it by doing so.

Also, can you please provide a screen image of the entire left-side panel that you are seeing? And let us know if the project is Company Managed or Team Managed.

[Leo Stevens]

@Trudy Claspill Thanks, great suggestions!