Where can i find the logout URL of JIRA to be used at the SSO configuration?

[mbitzis]

To be more specific while we configure the SAML SSO with Microsoft Azure AD as identity provider, we must enter the “logout” url, in order to perform the logout-action when is requested by the user (from Jira platform to log out) and terminate the active session.

Do you have any other proposal to try ?

[Steffen Stamprath]

The same issue on data center :-/

https://community.atlassian.com/t5/Jira-Service-Management/Logout-portal-only-users-with-SSO/qaq-p/2588198

[mbitzis]

Hello Trudy,

it appears that when you login as user with an email xyz@opap.gr and then you log out from the instance, if afterwards from the same browser or incognito tried to log in to Jira with any email that has at end @opap.gr, it will enter you as xyz@opap.gr

Any log out url of JIRA to be used at the SSO Configuration that they tried it didn't worked and it keeps the same data from the user.

Any thoughts ?

Kindly,

Marios.

[Trudy Claspill]

Hello @mbitzis 

Is this what you want? If you hover over the Logout option that displays when you pull down your avatar then the related URL is shown at the bottom of the browser screen (in Chrome).

[mbitzis]

Hello @Trudy Claspill ,

Thanks for your reply! we have already tried this url, but the user is redirected to another page where it is requested to click again on a“Log out” button.
What we understand is that there might be limitations, from Atlassian side, on how they handle the SSO plug-in.

Could you think any alternative solution ?

[Trudy Claspill]

There are two logout steps.

When you click Logout within the product you are logging out of only that product. If you are logged in to more than one Atlassian Cloud product then you remain logged in to the other products.

The second logout screen you see is to logout of Atlassian Cloud entirely, which will log you out of all Atlassian Cloud products/sites to which you are connected.

Which Logout are you trying to execute?