When I try to export CSV all fields it give me error check internet connection

[Amruta Sunil Harale]

Hello Team,

After a search, when selecting the option to export all fields to a CSV file, the export fails with a "check internet connection" message. Exporting current fields works as expected.

Please Help..

[Ciprian Damian]

Any update on this issue? The same problem here

[Jeramy]

Any update on this issue? I'm experiencing this today.

[Amruta Sunil Harale]

Hello Team,

Can you please support.

[Miklos Tix]

Hi @Amruta Sunil Harale

How many custom fields do you have in your instance? Do you use custom field contexts?

How many issues do you try to export in once?

[Amruta Sunil Harale]

Hello @Miklos Tix 

1. Total 12 custom fields I have in my instance.
2. I have use this custom fields only for selected projects. (Not Globally). 
3. I'm trying to export all issues at once.

[Jeramy]

How many issues and how complex are the custom fields?

Are you using Data Center or Cloud?

[Amruta Sunil Harale]

I'm trying to import more than 500 issues are there.

I am using Data Center 8.21 Version