We're migrating to latest datacenter version. Do we need to have active licenses for the add on's

Merlijn Schreuder
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October 5, 2023

Right now our Jira was able to keep using our add ons with expired license keys. After migrating to the latest datacenter version, can we still temporarily use those old licenses?

Would you suggest using a trial license or do we first need to buy the paid licenses?

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Ste Wright
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October 7, 2023

Hi @Merlijn Schreuder 

You can find this information on this help page: https://confluence.atlassian.com/enterprise/upgrading-server-apps-when-you-migrate-to-data-center-998660310.html

When to upgrade your apps

We recommend upgrading your app license before you upgrade your host product license. This minimizes the risk of license incompatibility issues, and ensures your Data Center migration experience is as smooth as possible.

What happens if I don’t upgrade my apps?

If you’re trialing Data Center, you don’t need to upgrade your apps immediately. Your server app license will continue to work while you’re running a Data Center evaluation license.

When you add a full Data Center product license, the app will become incompatible if a Data Center version is available on the Atlassian Marketplace. The app will continue to work if a Data Center version is not available.

Head to our Data Center apps FAQ page for more details.

The impact of license incompatibility varies from app to app. In most cases the app's functionality will be lost or compromised, or the app will stop working altogether.

Ste

Merlijn Schreuder
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October 12, 2023

Thanks you for your help!

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Ste Wright
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2023

No worries! If this answer helped, could you accept it?

Ste

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