We want to make an order for your quote/ Invoice Number: AT-285419182 but we cannot send it too growth@am.atlassian.com. "Sender is not authorized for relay " How can we order? My mailadresss: purchase@seris.be.
Thank you in advance!
Ellen Maris
Hi @Ellen Maris ,
Thanks for reaching out to the community and just like @Dirk Ronsmans mentioned the best course of action when encountering a billing issue like this is to reach out to our Customer Advocates team at the URL:
I did not see a request created by you at this time So I created one on your behalf that can be accessed at the following link:
One of our advocates will get in touch with you in the customer portal.
Regards,
Earl
Hi @Ellen Maris ,
I'll flag this one for the support to look at so they can come back with either a correct email address for you to send the order or with a fix.
You can also raise a support request about billing/purchasing.
https://www.atlassian.com/company/contact/purchasing-licensing
If need be you can always reach out to a solution partner (or if you have one have them place the order for you).
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