We can't change the defaut asignee for issues on Jira Server

César Muñoz May 29, 2023

Hello

This is an specific Jira server question. Please, don't answer with Jira cloud responses, we have tried several and they weren't for application.

We want the "Assignee" ("Responsable") field in blank by default when creating an incidence. Currently, it shows by default "Automatico" ("Automatic").

Create_issue.png

On Jira Server have tried to change the default assignee option in the setting "Edit Project Lead and Default Assignee for Project: NHWN" ("Editar el Líder y el Responsable por Defecto para las incidencias del Proyecto: NHWN"), but the field "Default Assignee" ("Asignado por defecto a") isn't editable.

Edit_responsible.png

How could we fix this?

Thank you!

_____________________________________________________________________________
No podemos modificar usuario por defecto de issues:

Buenas.

Esta pregunta es específicamente sobre Jira Server. No nos sirven respuestas sobre Jira cloud porque ya hemos encontrado alguna por Internet, y no era realizable.

Al crear un issue en el campo responsable nos aparece "Automático".

Create_issue.png

Hemos intentado cambiar esto, pero en la configuración de "Editar el Líder y el Responsable por Defecto para las incidencias del Proyecto: NHWN", en el campo "Asignado por defecto a" muestra "Coordinador de proyecto", y no permite modificarlo.

Edit_responsible.png

¿Sabéis alguno cómo solucionar esto para que Jira Server nos deje modificar la opción del usuario responsable por defecto?

¡Gracias!

On Jira Server we can't change the default assignee option. How could we fix this? Thank you

1 answer

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Answer accepted
Vikrant Yadav
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May 29, 2023

Hi @César Muñoz I think in General Configuration >> Allow unassigned issues is OFF, that's why not showing option to set default assignee unassigned, Project Lead is the default assignee in such case. If you are Jira admin, kindly try to turn it ON or you can create a new user with username unassigned and set that user project lead. 

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