Visual bug with Jira Cloud MS Teams app in Team channel unsent new conversation

Matthew Willis September 26, 2023

Hello, I think I discovered a styling bug with the Jira Cloud app for Microsoft Teams (1.6.00.24078 (64-bit) and Windows 11, if that is important).

 

Steps to replicate:

  1. Open MS Teams app
  2. Navigate to a Team > any channel you have rights to create new conversations in
  3. Create new conversation
  4. Paste URL from your jira cloud instance
  5. Wait a few seconds for the add-in to appear:
    Screenshot 2023-09-27 135229.png
  6. Navigate away from the channel (I went to the Side menu > Chat > a group chat)
  7. Come back to the channel

Anticipated outcome: The message draft is in the exact state I left it in step 5.

Actual outcome: Jira Cloud widget is still in-line in my draft, but the formatting is messed up, and buttons are replaced with raw text that is not hyperlinked anymore

Screenshot 2023-09-27 134403.png

Workaround: delete the widget, paste the URL and wait for the widget to appear again. 

1 answer

0 votes
Matthew Willis January 21, 2024

Bump. Disappointing to not get a single response in ~ 4 months! 

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