Using a google form to create ticket

Sue Race
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April 19, 2023

Does anyone have any good examples of google forms that link into jira system for effective briefing tickets 

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Aron Gombas _Midori_
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April 19, 2023

I am not sure why using Google Forms as an input is better than for example using a Jira Service Management desk.

But it seems that this guy solved the problem by:

  • creating a new row in a Google Sheet from each form submissions
  • then syncing the row to a Jira issue using the Jira REST API

That's exactly I'd try.

See: https://medium.com/@gaurav1katiyar2011/jira-integration-with-google-form-4fddfddc7fc1

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