User Attachment issues

[Elly Meenan]

I have a user unable to upload attachments , keeps getting the error message below. I've checked their user settings and they're permitted to upload, I've also checked the docs they're trying to upload and no issues on file size/ special characters as I am able to upload them.

Any thoughts?

[Marko Blagus]

Hello @Elly Meenan,

Please take a look at this question, same problem as yours.

Try to do steps suggested in comments.

I hope this helps.

Best regards,

Marko Blagus