Use of the work ISSUE for Project Tasks

[Denise Cotterell]

Hi

Does anybody find using the word ISSUE for Project Tasks misleading?  In Project Management, Risks & Issues are distinct items and shouldn't be confused with tasks.

TIA

[Pete Singleton · Accepted solution]

Unfortunately this is a fairly built-in term used by Jira, and probably quite cumbersome to change.  It dates back to when Jira was essentially just a bug/issue tracking tool.  Everything in Jira is referred to as an "issue", and yes it does cause confusion with new users.   This is usually the first thing I explain to new users during training.

If you actually want to track Risks & Issues for your project, I would suggest creating a new issue type for "Risk" and maybe one called "Project Issue".  We have a similar issue type called RAID, with a custom field to state which RAID Type it is.

Hope this helps.

[Denise Cotterell]

That's great - thank you!