nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Upgrade done from Jira version 8.13.22 to 9.4.10, but getting 1 issue while creating Jira Issue

Vishal Petkar_8pi2h6

After Upgrading from Jira version 8.13.22 to 9.4.10. Its done but while creating a issue, its throwing some error.

' java.lang.NoSuchMethodError: 'java.lang.Object com.atlassian.jira.util.JiraUtils.loadComponent(java.lang.Class)'

Please help me with this, if anyone know the solution of it.

Accepted answers

Vishal Petkar_8pi2h6

I found the cause of it, one of the plugin I have not updated due to that I was getting this error. So I update the plugin with latest version which is compatible with Jira 9.4.10 and its resolved for me.

Thank you for your help!!

All comments

Bert van Dijk _TMC_nl_

Hi @Vishal Petkar ,

Could you please run the integrity check? Is there more information in the log files?

%Jira-home%/log/atlassian-jira.log

Mayur Jadhav_30osel

Hi @Vishal Petkar ,

I hope you are doing well!

I found one article from Atlassian with same error.

Can you please check the permission/ownership of installation directory. Please grant the same ownership to the user that are available in /install_directory/bin/user.sh file.

For more information you may please have a look at - https://confluence.atlassian.com/jirakb/jira-fails-to-start-with-error-message-java-lang-nosuchmethoderror-1019387560.html

Regards,
Mayur

Vishal Petkar_8pi2h6

Thank you for your help!!

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