Unable to set TimeTracking using JIRA API

Cristina Del Fabbro January 20, 2022
Hi all, 
I have a problem with editing issue trying to set originalEstimate using API.
I'm using basic authentication for user with admin pemission, I create a new issue making POST call to this url {{jira_url}}/rest/api/3/issue with the following body 
{

    "fields": {

        "project":

        {

            "key": "XXX"

        },

        "summary": "Marketing Advertising",

        "description": {

      "type": "doc",

      "version": 1,

      "content": [

        {

          "type": "paragraph",

          "content": [

            {

              "text": "Analisi e Definizione Contenuti strategico. Analisi della concorrenza, studio della percezione dell'immagine e dell'identità aziendale presso il \"pubblico\", analisi del mercato di appartenenza e conseguente definizione delle strategie di comunicazione e del marketing operativo. Determinazione e definizione dell'organizzazione dei documenti strategici commerciali (Cross media strategy - Concept publishing). Definizione dei contenuti per la la predisposizione delle CH.",

              "type": "text"

            }

          ]

        }

      ]

    },

        "issuetype": {

            "name": "Task"

        }

    }

}
and then I update the issue created making a PUT call to this url {{jira_url}}/rest/api/2/issue/{{issueKey}} with the following body


    "fields": {

        "timetracking": [

            {

                "edit": {

                    "originalEstimate": "3d 0h"

                }

            }

        ]

    } 

}
The result message is 
{

    "errorMessages": [],

    "errors": {

        "timetracking": "Field 'timetracking' cannot be set. It is not on the appropriate screen, or unknown."

    }

}
but if I try to set originalEstimate by UI interface I can do that. How I can enable timetracking field globally?
Note that:
- I have verified on Settings > Issues > TimeTracking and seems to be enabled
Schermata 2022-01-20 alle 10.33.37.png
- I have added Timetracking field on Settings > Issues > Screen for Kanbug Bug Screen and Kanban Default Issue Screen

4 answers

2 votes
Arthur
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 4, 2023

You need to add TimeTracking to your screens

  1. -> Projects -> "Project Name" -> Project settings (left pane, bottom) -> Screens (left pane, middle)
  2. For all screen configuration schemes:
    1. For all screens in the scheme:
      1. in Actoins chose -> Configure Screen
      2. Scroll to the bottom of the list
      3. Add field "Time Tracking"

usually is is enough to set only Default Issue

Sundararamaprasad Subbaraman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 26, 2023

Thank you for the suggestion and it worked for me.

Aron Kuch November 6, 2023

That fixed it for me. Grazie!

0 votes
Borhan Rezaei
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2022

I also have this problem. Did you find a solution?

0 votes
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022

For adding worklog follow the API here

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-worklogs/#api-rest-api-3-issue-issueidorkey-worklog-post

Let me know if you have any further questions

Thanks,

Pramodh

Cristina Del Fabbro January 20, 2022

Hi @Pramodh Mthis is not useful to me.
I don't want to insert a worklog but an originalEstimate just created the ticket

0 votes
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022

Hi @Cristina Del Fabbro 

Welcome to the community 🙂

Try to include the below body in your request in your edit issue API

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get

"{ "timetracking": [ { "edit": { "remainingEstimate": "4d", "originalEstimate": "1w 1d" } } ] }"

Thanks,

Pramodh

Cristina Del Fabbro January 20, 2022

@Pramodh M, thanks for your replay but not works. 
I I had already tried adding remainingEstimate but the result message is the same :-(

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events