Unable to extra smart value through slack

Hector Valenzuela May 11, 2023

I am trying to build an automation to share the tickets that were created and the SLA due date. 

But I can't display the value on Slack. 

Captura de pantalla 2023-05-11 140616.png

you can see that behind the word "Before" there is no data. 

Captura de pantalla 2023-05-11 140438.png

1 answer

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Answer accepted
Becky May 11, 2023

Hey @Hector Valenzuela , 

What kind of field is customfield_10088?

If It is a date you cannot use {{customfield_10088.value}} automation will return empty when you use dates with list functions. You have to format it, like {{customfield_10088.format("dd/MM/yyyy")}} or {{customfield_10088.jiraDate}} 


You can find more ways to format it in this document.

Hector Valenzuela July 7, 2023

Thank you @Becky 

Like Becky likes this

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