Trello and/or Jira Data Residency in Canada

Sharlynn Hill February 27, 2024

Hi! Is data residency in Canada offered for Trello and/or Jira subscriptions?  I'm looking for project management software for small operational project implementations and task-management for less than 10 users.  I'd like to know what options I have if my organization requires data residency within Canada.  Thanks!!

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

@Sharlynn Hill Here is information on data residency https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/  If you are in Canada when you set it up it should be in Canada.  If it is not you can request to have it moved.  

Sharlynn Hill February 27, 2024

Thanks Brant!! It doesn't look like Trello is listed as one of the products under the data residency information.  Do you know if the Trello data would still be stored in the USA if my Jira data is stored in Canada if I was using both products?  I think they work together but I wasn't clear on what data would be stored where.  Thanks again!! (Sorry for my naivety! I'm new new).

 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

@Sharlynn Hill sorry did a little more digging.  In their operations and security https://trello.com/legal/security it states the following below.  I highlighted in bold where the data is stored.  It looks like it is currently stored in the US unfortunately.  

All user content is stored within US regions of AWS. Trello’s production environment is hosted on an AWS EC2 platform. User content can also be found in Trello backups stored in S3.

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