Hi Community,
I'm noticing a weird issue. Texts in the issue description are not getting bold, and neither bullet points displaying; instead, it's showing stars; however, in the view screen, it looks fine. We are using a data center with a test and a production environment. In the test environment, it is displayed in bold; there is no issue, but I'm noticing this behavior in production. I'm attaching the screenshot of both environments. Any idea what the issue is?
Hi @Shah Baloch ,
Did you check if the rich text editor is enabled, as described here:? https://confluence.atlassian.com/adminjiraserver/rich-text-editing-938847886.html#:~:text=From%20the%20top%20navigation%20bar,enable%20or%20disable%20the%20editor.
Hi @Carlos Garcia Navarro . Yes, the rich text editor is enabled. I disabled and re-enabled it didn't make any difference.
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I'm dumb. I didn't notice the "Text" tab was selected instead of "Visual" from the bottom of the description field. I am trying to figure out how I missed that. Thank you!
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I'm glad you found it. Don't be too hard on yourself! ;-)
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