Tempo Permissions

Nellie Zar
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April 18, 2023

I have followed all the permissions for setting up tempo but I have no users to select from when I go to create a team. 

Have I missed something? 

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Susanne Götz _Tempo_
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April 19, 2023

Hi @Nellie Zar

 

Can you please check that you have the "Browse users and groups" permission in JIRA Settings, System, Global permissions, as this is the permission that allows viewing lists of JIRA user names in dropdowns? 

Can you please also check that the "atlassian-addons-admin" group has this permission also? This group is used in JIRA Cloud to give apps access to populate the list of users. 

In case both you and the group have this permission, can you please create a ticket in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6

Best regards,
Susanne Götz
Tempo team 

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