Standard layout for mail

Jeroen de Vlugt_
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November 20, 2023

Hello,

I have been active on Jira for some time now, it is a nice software full of options and possibilities. However, I run into one point. When I enable my email preferences, I will receive notifications, for example when an update has been made on an issue. I receive a nice email from Jira. Is this layout construction also described somewhere? So that I can also use this structure with the correct smart values?

Hoping my question is clear enough, I didn't see my question on the forum.

yours sincerely,

Jeroen de Vlugt.

2 answers

0 votes
Igor Medeiros - Modus Create
Contributor
December 11, 2023

Hi @Jeroen de Vlugt_ ,

If you are looking for alternatives, I believe that our app Notification Assistant for Jira can help you.

It allows you to fully customize notification templates, set your own notification rules, and much more.

Feel free to reach out.

0 votes
Murat Seven
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November 20, 2023

Hi @Jeroen de Vlugt_ and welcome to the Atlassian Community!

 

you can following docs might help;

Currently, Jira Cloud does not offer a way for you to customize the look and feel of your email notifications. But, there are many third party applications available on the Atlassian Marketplace that can help you.

 Hope this helps. If the issue is resolved, you can vote and accepted for this comment.

Best,

Murat Seven

Murat Seven
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November 22, 2023

Hi @Jeroen de Vlugt_ 

Hope you are doing well. Just wanted to follow up to know if you had successfully received my comment and had a chance to review it. 

If the issue is resolved, you can vote and accepted for this comment.

Best,

Murat Seven

Jeroen de Vlugt_
I'm New Here
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November 23, 2023

Hi Murat, still didn't find anything im looking for, or i look wrong. did you know what i was looking for? 

The normal standard mail you get when u made an issue looks like the name who created it with the {{issue.key}} in it and the date etc.. but ill manage to fix that i guess. im more looking for the html coding/jira coding that i get the same fonts,titles,layout with the blue button: go to issue.

 

best,

 

jeroen de vlugt.

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