Sort issues - sorts by Issue Type first then what I select

[Brendan Sheppard]

Hi everybody

Ok, so maybe I'm an idiot, but when I'm looking at my issues under Filters>Search Issues, when I click on the column I want to sort by it seems to sort first by the issue type and then by my selection.  

For the record, the field 'UCT Reference' is a number field and I'm using team managed projects within the Cloud.

As you can see it sorts alphabetically but only within each issue type.

I tried editing the JQL also to have the only sort as "ORDER BY cf[10256] DESC" but nothing changed....

Am I missing something or is sorting with multiple issue types just a pain for some reason? 

Any help would be greatly appreciated.

Thanks, Brendan

[Hannes Obweger - JXL for Jira]

Hm... I can really only recreate your screenshot with a query like

ORDER BY project, cf[10256] DESC

Are you sure that there's no ORDER BY project anywhere?

Could you perhaps visit the following URL and show us the order of issues there?

https://<your-jira-site>.atlassian.net/issues/?jql=cf%5B10256%5D%20IS%20NOT%20EMPTY%20ORDER%20BY%20cf%5B10256%5D%20DESC

(This should simply execute the JQL cf[10256] IS NOT EMPTY ORDER BY cf[10256] DESC.)

Best,

Hannes

[Brendan Sheppard]

Thanks for replying Hannes

I completed your URL but that only included one of the issue types (the pencil ones) and not the other type.

[Hannes Obweger - JXL for Jira]

Oh really? That's interesting - why would 

cf[10256] IS NOT EMPTY

not include the pencil ones, when there's clearly a value set in your screenshot...

If you visit 

https://<your-jira-site>.atlassian.net/secure/admin/ViewCustomFields.jspa?page=1&searchFilter=UCT

do you see your custom field listed there? Mind sending me a screenshot of what you see there? (Note that you need to be an admin to visit the URL.)

Best,

Hannes