Something's gone wrong with Connect

[Grzegorz Wilanowski]

I created basic app exactly as in
https://developer.atlassian.com/cloud/jira/platform/getting-started-with-connect/

It just consists of atlassian-connect.json and helloworld.html.
I uploaded it and it worked correctly. Then I experimented with other browsers and switching ngrok on and off. The application stopped working and I cannot get it back to work. There is an error

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.

Reload page

[Dheeraj Kumar Aggarwal]

@Grzegorz Wilanowski Probably it was due to the ngrok warning page. I was also facing the same issue and I have written a detailed article describing the problem and solution for this:

https://optimizory.atlassian.net/l/cp/CLn6Atsf

Let me know if this was the exact problem you faced.

[Francisco Gomez Balastegui]

Hi, i follow this and im not able to solve it the problem

[Dheeraj Kumar Aggarwal]

@Francisco Gomez Balastegui Please check your addon's iframe body by inspecting it in the developer tools and check whether the page is related to your ngrok or not.

If the iframe body content is related to ngrok, then it is ngrok related error otherwise the error occurred due to some other issue.

Let me know if it is related to ngrok.

[Francisco Gomez Balastegui]

Hi, it looks like it is not related to my ngrok

if we check, my endpoint response correctly

Maybe this can help to solve our problem

[Dheeraj Kumar Aggarwal]

@Francisco Gomez Balastegui your addon seems to be a sample addon (kind of hello world). If you may share the source code then I can check it at my end.

[Francisco Gomez Balastegui]

Hi @Dheeraj Kumar Aggarwal  thanks for your help but i check the error of my plugin and solve it 

Thanks so much

[Islam Ziane]

@Francisco Gomez Balastegui how did you solve it pls ?

[Lars Ørnlo]

Had the same issue. Solved by including all.js in the iframe so Connect knows when iframe is loaded.

Reference:

https://developer.atlassian.com/cloud/jira/platform/cacheable-app-iframes-for-connect-apps/#initializing-the-javascript-api