Smart Values not appearing: Jira Automation

[Lauren McMahon]

I'm trying to add the description from my epic to a story created in Jira Automation.  I can get the Summary to copy from the epic and include the team name that I want by using: 

Team Name A: '{{issue.fields.summary}}'

But when I use: 

'{{issue.description}}'
*Update your Jira status*
Update the status to *In Progress* to confirm involvement starting soon.

The description field remains blank.

[Tom Lister]

Hi @Lauren McMahon 

'issue' can be tricky and depends on the context within the automation, issue is the rule’s active issue, which is the issue the rule is currently acting on.

If issue is the epic, how does it relate to the automation.

If an epic action triggered the automation try using the {{triggerissue.description}} smart value.

Can you share more info about the rule ? The context may explain why summary works but description doesn't.

[Lauren McMahon]

Hi @Tom Lister 

The rule is that when an Epic is created within my project, a story will be created with the content I'm trying to automate above.  Hope this is enough info, let me know if you need more.

[Lauren McMahon]

For the description, I want to copy the description from the Epic, and add an additional paragraph at the end.

[Bill Sheboy]

Hi @Lauren McMahon 

Adding to Tom's answer:

If you post images of your complete rule, the relevant actions, and the audit log details showing the rule execution, it may be easier for the community to diagnose what is happening.  Thanks!

Kind regards,
Bill

[Tom Lister]

Hi @Lauren McMahon 

If creating the epic is triggering the automation then {{triggerissue.description}} should work for you.
Summary is a system field and can be accessed as {{triggerissue.summary}}.

[Purnima Pal]

Hi,

I am facing similar kind of one issue that , while my cloning the tasks through automation rule .. the smart value {{issue.summary}} is not fetching the target task summary to auto cloned destination task. Its showing 'autogerated' as show below .

But {{issue.key}} works as expected. Appreciate any assistance . Thank you!

[Bill Sheboy]

Hi @Purni 

As this is an older thread, I recommend creating a new question and perhaps linking to this one.  That will ensure a larger number of people see it to offer suggestions.

When you create  your question, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks! 

Kind regards,
Bill