Send email listing empty fields

Gavin McMenemy November 16, 2023

Using Jira automation is it possible to list, from a list of fields, just the empty fields in an email. 

For example on issue creation: 

If any of the following mandatory fields are empty:

  • Component
  • Assignee
  • Description
  • Epic Link


Then List the empty fields. 

In an email if would it would end up looking something like this: 

Hi 

You created the following Issue: ISSUE.LINK

The following fields are empty:

  • Component
  • Epic Link

Please can you check and fill them in.

1 answer

0 votes
Marc - Devoteam
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November 16, 2023

Hi @Gavin McMenemy 

Best practice is to make a Field Configuration Scheme and set these fields a required, this will make sure the fields need to be provided on creation.

In an automation you could find all issues where these fields are empty.

But in an email sent action is a fixed format, this can't see which fields don't have a value and which ones do.

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