Request for domain change or withdrawal processing

Jeongdae An
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March 31, 2021

I signed up on the site for free use of jira. Additionally, I created a domain that could be accessed, but I made it the wrong name.

Q1. Can I edit the bookmarkapp part of the current wrong domain (https://bookmarkapp.atlassian.net)?

 

Q2. If it can't be modified, I will try to sign up again after withdrawing to create a new domain. I can't seem to be able to withdraw myself. Can you process withdrawal?

 

Thanks

2 answers

1 vote
Alexis Robert
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March 31, 2021

Hi @Jeongdae An , 

 

the only way to change your site name is to contact Atlassian Support : http://getsupport.atlassian.com/

Otherwise, you can simply create a new site with a new name.

To cancel your site, have a look at the documentation : https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/

 

Let me know if this helps, 

 

--Alexis

Jeongdae An
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April 4, 2021

Hi, @Alexis Robert 

I'm so grateful for your answer, I'll try and check
Thanks

Huzaifa Azmat
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March 11, 2024

Please check this

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Huzaifa Azmat
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March 11, 2024

I withdraw my amount and he is still in progress please 🥺 check this and how I fixed this problem 

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