Redirected to tempo page after login to jira

[Asmae Mohamed]

I’m facing issue when I login to jira (DC) , i see tempo page as first landing page. I select In ‘My Jira Home’ the dashboard option but this redirecting to tempo still occurs with all users using jira. The strange thing is that sometimes this redirecting not happens. 
Clearing browser cache already performed but wasn’t useful.

any one faced similar issue and can help?

[Rachit Singhal]

Hi Asmae,

Please check the URL of Jira which you are using to access. It should not be the URL directly accessing any page of Tempo. 

[Asmae Mohamed]

Hi Rachit,

Thanks for your reply but can you elaborate more? The url is pointed to load balancer which is configured for jira nodes. 

[Rachit Singhal]

Hi @Asmae Mohamed ,

Can you put your URL here? It will be easy to undestand.

[Hady]

Hi @Asmae Mohamed ,

Have you resolve this issue?

I have same issue like yours when users redirected to Tempo page after logging in.

Thanks.

[Asmae Mohamed]

Hi @Hady ,

Unfortunately, this issue didn't resolve.

[Asmae Mohamed]

Hi @Rachit Singhal ,

sorry for the late response.

the instance is not public so it is not useful to share the url. 

Thank you for your reply!