Proxy Error while trying to integrate JIRA with Github

[Bsrkprasad]

Hello,

We are trying to Integrating JIRA On premises instance with Github but we receive below error after making necessary configuration chnges. Can someone help

Error details:

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /secure/admin/AddGithubOrganization.jspa.

Reason: Error reading from remote server

[Nic Brough -Adaptavist-]

This is what it says - "error reading from remote server" - the proxy has passed your POST command to Jira and Jira has not responded with anything that works.

This could be a misconfigured proxy, or that Jira is not configured correctly, or that the POST is not a valid thing to send on that url, or Jira isn't responding at all.

I'd check if you can get to the Jira url in a browser first - does the proxy give the same error, a different one, or does it work ok?  (Note that a browser would be starting with GET though)

[Bsrkprasad]

@Nic Brough -Adaptavist- Hello Nic,

Thank you for your response. 

when you say I'd check if you can get to the Jira url in a browser first- you mean accessing JIRA  url like normal url or anything special ?

if its just basic url - yes it works without any issues.

ofcourse we have implemnted the similar functionality in one of our lower environment . only in this environment it is not working. 

any other suggestions ?

[Nic Brough -Adaptavist-]

Let's say you're running Jira on server1, and that has a url of http://server1:8080/jira 

Your  are asking your proxy to expose that Jira as https://server2/jira

What do you get when you point your browser at those two urls?

[Bsrkprasad]

@Nic Brough -Adaptavist-  when i try to login to jira with http and try to integrate jira with github i get github login page provided my credentials it takes me into jira ..

unfortunately i dont  see  git account being configured .

[Bsrkprasad]

@Nic Brough -Adaptavist-  i have admin access in jira and i have admin access in github . still when i try to configure with http://server1:8080/jira . i get github loginpage. when i enter my credentals it takes me to https url of jira... when i try to open applications>DVCS accounts i dont see any github account added.

am i missing something here ?

[Nic Brough -Adaptavist-]

I am afraid I do not understand what you are getting now.   Could you answer the question I asked before, looking at the systems separately, not jumping between them in the same sentence?

[Bsrkprasad]

@Nic Brough -Adaptavist- what exactly do you refer to server2 in below URL

Your  are asking your proxy to expose that Jira as https://server2/jira?

when i try to login to my jira with below url

http://server1:8080/jira

. it takes me to homepage without any issues

[Bsrkprasad]

Hello@Nic Brough -Adaptavist- any updates on this?

[Nic Brough -Adaptavist-]

I need you to explain what you have and what you are trying to do in simple single lines.

The error message tells us you are running Jira behind a proxy server.

A proxy server relays a connection from one place to another (there's several reasons for doing this, it's not important why you are doing this)

So, imagine your Jira server is running on a box

• called server1
• having a local ip address of 192.168.1.42
• with a context of "/jira"
• This means you can access Jira on http://server1:8080/jira (or (or http://192.168.1.42:8080/jira)
• The proxy is set up to show Jira on http://server2/jira

I need to know what

• the base url for your Jira is
• what happens when you browse to the server directly
• what happens when you go via the proxy