We have enabled Atlassian Access User Provisioning in Azure AD. The sync works fine for users/agents accounts. But, I am not sure how to sync JSD customer accounts from Azure to our Cloud site. Any idea how we can do it?
The customers can be provisioned directly from Azure to your Cloud site. The user provisioning works as below.
For the customers, don't grant any product access (i.e., step 3) so that they will have site access and are treated as JSD customers.
We've recently released Jira User Sync/Provisioning plugin which provisioned all Users and groups from Cloud Identity provider(Azure AD) to Jira.
Here is the setup steps: https://plugins.miniorange.com/usersync-jira-using-azure-ad
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