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Problem with creation Sub-task in project

Deleted user November 10, 2023

Good day, everyone.

Need help with problem about creation Sub-task. Sub-Task issue type already include in Issue type scheme. Project uses several worklows for different issue types.

The main problem that creating Sub-tasks allowed only from one issue type - change request -  but can't create from bug issue type although they use similar workflow. From other issue type no buttion create sub-task.

Can someone, please, help with it?

Thank you

2 answers

1 accepted

0 votes
Answer accepted
Deleted user November 22, 2023

The problems solved.

In Scriptrunner -> Fragments -> Hide system or plugin UI element were chosen following parametrs:

com.atlassian.jira.plugin.system.issueoperations:create-subtask
com.atlassian.jira.plugin.system.issueoperations:issue-to-subtask

and chosed issue types for which it is true

0 votes
Mayur Jadhav
Community Champion
November 10, 2023

Hi @[deleted] ,

Welcome to the Atlassian Community!!

Could you please share screenshot for the same and can you please check weather the Bug issue type is a standard issue type ?

Deleted user November 10, 2023

Hi @Mayur Jadhav , ty, 3 sreens bottom.

On 3-rd screen issue types in scheme.

On 1-st screen main problem - ticket Bug and i can't create sub-task
On 2-nd screen - i've changed issue type on Change Request and button appears and i could create sub-tasks

Both this issues types use similar worklfow 
Bug_issue.pngChange Request issue.pngIssue types.png

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