Post-function of sending an email with an attachment


As needed: I have a transition screen set up where the user selects an attachment from a task in a comment. Next, the post function sends an email. And the selected attachment should be displayed in the email.

How can this be done? Now, if I try to do this in this way, only the name of the file is displayed, but it is not loaded into the letter.

Relevant for both Jira and Service Desk. Server.

1 answer

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Boris Berenberg - Modus Create August 23, 2022

We support attachments in emails in Notification Assistant for Jira and you can configure this to be sent from a post-function: 

@Boris Berenberg - Modus Createwe just have this plugin. I didn't think about it, thanks a lot, I'll try.

@Boris Berenberg - Modus Create set up a post-function. I specified the template and the desired address. But the email doesnt arrive. Maybe you know the reason?

Boris Berenberg - Modus Create August 24, 2022

Hi Anna, as troubleshooting this will require discussing your private data I have responded on the support ticket you filed with us.

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